NHCIP

Engagement Suite

Dashboard Facility registry Users & roles

Customer engagement

Support desk CRM Content (CMS) Reports & audit Help center

SA

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Content manager

Website pages, knowledge base, news, banners & announcements● CMS

Publish a page to make it live. The public website reads these slugs: home-welcome, about, product, features-intro — publishing one overrides that section on the website.

Title	Slug	Status	Updated	Actions

Answers shown in the Help Center knowledge base.

Question	Category	Status	Actions

News & updates shown to users in the Help Center.

Title	Author	Publish date	Status	Actions

Targeted alert strips shown site-wide. Toggle Active to display now.

Banner	Type	Audience	Active	Actions

Announcements appear in each user's Help Center feed, targeted by role.

Announcement	Audience	Priority	Active	Actions

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Done