NO MATCH / DECLINED
Verification unsuccessful
NHCIP could not confirm this patient's identity or the request did not meet access requirements. No records have been released and the attempt has been logged.
Possible reasons
Identifiers did not match
The NIN and NHCIP Patient ID resolve to different records, or no record was found for the details provided.
Consent not confirmed
The one-time code expired or was entered incorrectly, so patient consent could not be established.
Lawful purpose or role not authorised
The requesting role, facility, or stated purpose is not permitted to access the requested data categories.
What you can do next
- Re-check the NIN (11 digits) and NHCIP Patient ID (NH-XXXXXXXX) for typing errors.
- Confirm the patient's registered phone number and request a fresh one-time code.
- If the patient has no NHCIP Patient ID, initiate new patient enrolment instead.
- For emergency care, use the supervised break-the-glass pathway, which is subject to mandatory review.
Attempt reference: NHCIP-VR-2026-0072842 · logged to audit trail
Need help? Contact your facility's NHCIP data steward or the national support desk.